Last Updated: December 2025
1. Overview
We value our customers and aim to provide high-quality products. If you are not completely satisfied with your purchase, you may be eligible for a return or refund in accordance with the policy outlined below.
2. Return Eligibility Period
You may request a return within 60 days of receiving your order.
Returns requested after this period will not be accepted.
3. Conditions for Returns
To be eligible for a return, the item must:
- Be unused, unworn, and in original condition
- Be returned in its original packaging
- Show no signs of damage or use
- Include the order number and customer contact details
We reserve the right to refuse returns that do not meet these conditions.
4. Non-Returnable Items
The following items are not eligible for return or refund:
- Customized or made-to-order products
- Used, worn, or damaged items
- Consumable products (such as sprays, paints, or similar items)
5. Return Shipping
- Customers are responsible for all return shipping costs
- Original shipping fees are non-refundable unless the item is defective or incorrect
- We recommend using a trackable shipping service for returns
6. Refund Process
- Refunds are processed after the returned item is received and inspected
- Approved refunds will be issued for the product price only
- Refunds are credited to the original payment method
- Please allow several business days for the refund to appear, depending on your payment provider
7. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item:
- Contact us within 7 days of delivery
- Provide order details and clear photos of the issue
- We will offer a replacement or refund as appropriate
8. International Orders
For international returns:
- Customers are responsible for customs duties, taxes, and import charges
- Returned packages must be clearly marked as “Return of Goods”
- Improper customs declarations may result in delays or deductions from the refund
9. Contact Information
For any questions regarding returns or refunds, please contact us:
Email:worldwing1@gmail.com 📧
Location: Sialkot, Pakistan (City) 📍